Customer Service

The quality of our merchandise is reflected in the quality of our Customer Service Specialists. You can reach us from聽8:30am鈥?:00pm Monday-Friday Eastern Time.聽If you would like to speak with a customer service representative, please call聽1-800-ATCROSS (1-800-282-7677). We would love to hear from you. Please feel free to get in touch with us by using the address, phone numbers, and email contacts we've provided below.

Quick Reference

Product Orders & Inquiries:

Phone: 1-800-ATCROSS (1-800-282-7677)

Email:聽customerservice@gmktwx.cn

Questions about warranty service:

Email:聽repairs@gmktwx.cn

Phone: 1-800-561-1621

Corporate Headquarters:

A.T. Cross Company
299 Promenade St.
Providence, Rhode Island 02908 U.S.A.

Phone: (401) 335-8242

Fax: (401) 334-2861

Visit the聽Contact Us聽page for additional contact information